AI Visibility Leaderboard · updated fortnightly

Australian banks: who does AI actually recommend?

Every fortnight we ask ChatGPT, Claude, Gemini, Perplexity, Grok and DeepSeek the same 12 buying questions, up to 72 answers a round. There is no page 2 in AI search. This measures which brands AI puts into the buyer's consideration set, and which ones it leaves out.

Duel of the round

Before we show you the board: which one does AI actually recommend more?

Pick to reveal this round's board.

The visibility gapEstimate

Macquarie Bank

est.$107,689to$323,067AUD per month in modelled revenue opportunity

Based on ~31,160 monthly searches, 18% AI adoption, and average customer value $1,200.

How we calculate this
Check your brand

Find out what AI says about your business before your customers do

What AI actually says

Sentiment behind the score.

Commonwealth Bank
72%positive
Praised for
extensive branch and ATM networksuser-friendly interfacecompetitive first home buyer packages
Knocked for
higher feeslowest rate among listed bankslisted last in comparison table
Westpac
43%positive
Praised for
competitive interest ratesextensive branch networkoffset accounts
Knocked for
lower rate compared with peerslisted near bottom of tableAUSTRAC money laundering breaches
NAB
56%positive
Praised for
extensive ATM networkgood customer servicededicated business bankers
Knocked for
CEO resigned after Royal Commissionpersonal banking app less polished than CBAmonthly deposit and no withdrawals required
The receipts

Straight from the answer.

ChatGPTasked “best bank in australia”
“Choosing the best bank in Australia depends on your specific needs and preferences, such as savings accounts, personal banking, business services, or investment options. However, some of the most highly regarded banks in Australia based on customer satisfaction, financial services, and overall reputation include: Commonwealth Bank of Australia (CBA)…”

Macquarie Bank is not mentioned in this answer.

The twist

Market share does not guarantee AI share.

Visibility is its own game, and it can be moved.

Do not let your competitors be the only recommendation

Or just follow along

Every industry on the board, Australian banks included, is remeasured every fortnight. Join the list for occasional emails from Outercite with new leaderboard results and AI visibility tips.

Archive

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Ladder updated week of 21 Sept 2026.