AI Visibility Leaderboard · updated fortnightly

Australian health insurance: who does AI actually recommend?

Every fortnight we ask ChatGPT, Claude, Gemini, Perplexity, Grok and DeepSeek the same 12 buying questions, up to 72 answers a round. There is no page 2 in AI search. This is who gets the customers.

Duel of the round

Before we show you the board: which one does AI actually recommend more?

Pick to reveal this round's board.

The cost of invisibilityEstimate

HBF

est.$116,632to$349,896AUD per month steered elsewhere

Based on ~13,090 monthly searches, 18% AI adoption, and average customer value $2,200.

How we calculate this
Check your brand

Find out what AI says about your business before your customers do

What AI actually says

Sentiment behind the score.

HCF
90%positive
Praised for
value
Knocked for
may have restricted memberships
Bupa
63%positive
Praised for
international backinggood digital tools
Knocked for
mixed reviews
Medibank
59%positive
Praised for
good extraslargest fund
Knocked for
not listed among genuinely budget-friendly providers
The receipts

Straight from the answer.

ChatGPTasked “best health insurance in australia”
“Choosing the best health insurance in Australia depends on your individual needs, preferences, and budget. However, some of the most highly regarded providers known for their comprehensive coverage, customer service, and value include: Bupa Australia Known for extensive network and excellent coverage options. Offers a variety of hospital and extras policies tailored to…”

HBF is not mentioned in this answer.

The twist

NIB climbed 9 points since last round.

This ladder can be moved.

Do not let your competitors be the only recommendation

Or just follow along

Every industry on the board, Australian health insurance included, is remeasured every fortnight. Join the list for occasional emails from Outercite with new leaderboard results and AI visibility tips.

Archive

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Week of 3 Aug 2026 · Ladder update

Ladder updated week of 7 Sept 2026.