AI Visibility Leaderboard · updated fortnightly

Australian health insurance: who does AI actually recommend?

Every fortnight we ask ChatGPT, Claude, Gemini, Perplexity, Grok and DeepSeek the same 12 buying questions, up to 72 answers a round. There is no page 2 in AI search. This measures which brands AI puts into the buyer's consideration set, and which ones it leaves out.

Duel of the round

Before we show you the board: which one does AI actually recommend more?

Pick to reveal this round's board.

The visibility gapEstimate

HBF

est.$98,489to$295,467AUD per month in modelled revenue opportunity

Based on ~13,090 monthly searches, 18% AI adoption, and average customer value $2,200.

How we calculate this
Check your brand

Find out what AI says about your business before your customers do

What AI actually says

Sentiment behind the score.

HCF
83%positive
Praised for
not-for-profit fundgood valuenot-for-profit insurer
Knocked for
slightly more expensive higher-tier productsproduct page not award ranking
Bupa
67%positive
Praised for
wide range of policiesgood customer serviceextensive provider network
Knocked for
most complained-about fund historicallypremium increasesfor-profit globally
Medibank
65%positive
Praised for
good appgood digital toolslargest fund
Knocked for
major data breachcriticism over premium increasesfaced past challenges
The receipts

Straight from the answer.

ChatGPTasked “best health insurance in australia”
“Choosing the best health insurance in Australia depends on your individual needs, budget, and preferences. Some of the most reputable and well-regarded health insurance providers in Australia include: Bupa Australia Offers a wide range of policies, including hospital, extras, and combined covers. Known for extensive provider networks and good customer service…”

HBF is not mentioned in this answer.

The twist

HBF climbed 9 points since last round.

This ladder can be moved.

Do not let your competitors be the only recommendation

Or just follow along

Every industry on the board, Australian health insurance included, is remeasured every fortnight. Join the list for occasional emails from Outercite with new leaderboard results and AI visibility tips.

Archive

Week of 7 Sept 2026 · Ladder update

Week of 31 Aug 2026 · Ladder update

Week of 17 Aug 2026 · Ladder update

Week of 3 Aug 2026 · Ladder update

Ladder updated week of 21 Sept 2026.