Who needs a call
Clients triaged worst first over the last seven days, with the reason and the trend beside each name. You open the account conversation holding the evidence.
Start the morning on the Agency Desk: who needs a call, what is waiting on you and what is going out this week, with one click into any client's own evidence.
Example replay of the Agency Desk for a fictional agency, Northwind Digital. The portfolio opens on the morning's counts: three clients need a call, two changes wait for approval, four things go out this week. The worst client, Coastal Stay, is opened: its visibility index, what slipped this week, and a proposed change approved as exact bytes. Then a monthly report is built in four steps, previewed live under the agency's brand, and scheduled with a pull-back. Every figure is illustrative.
The portfolio, worst first: who needs a call, what is waiting on you, what is going out.
More of their buyers open an assistant before they open a search engine. When the client asks what those answers say about them, most agencies have nothing to put on the table: no view of the questions being asked, no idea which competitor is recommended instead, and no way to show that anything you did helped.
That question is now part of every account review. Outercite gives you the answer, the work that follows from it, and the evidence that it moved.
We publish AI Visibility Leaderboard rounds in the open. Open any round to read the questions buyers ask, the brands AI recommends today and the sources behind those answers, before you talk to us about anything.
Explore the leaderboardThe brand AI names most often in each category, from the latest published round.
The replay above follows Tess, an account lead at a fictional agency with 12 clients. The Desk is built around the rhythm of an account team, not a dashboard someone has to remember to open.
Open the Desk and read who needs a call, worst first, with the reason and the trend beside each name.
Three calls bookedOpen the client that slipped and read the answers, the competitors named instead and the sources behind them.
Evidence reviewClear the approval queue. Each change carries its checks and projected lift, and you approve the exact change.
Change approvedThe weekly client update is drafted from counted figures. Queue it, with a window to pull it back.
Queued, with an undoBuild the monthly report in your own brand, then schedule it so the next one sends itself.
Report scheduledClients triaged worst first over the last seven days, with the reason and the trend beside each name. You open the account conversation holding the evidence.
Every proposed change across your clients, with its checks and projected lift. A missing recommendation becomes scope your team can deliver, and you approve the exact change, never a summary.
A weekly update drafted from counted figures, queued to send with a pull-back window. Nothing model-written reaches a client.
A four-step builder over the evidence: templates, live preview, PDF export, share links and a per-client schedule. The retainer stays easy to defend.
Open a client and its own standing, prompts, competitors, changes, sources and intelligence, without leaving the Desk.
Demos ending, payments pending and coverage running low, surfaced before they become a client conversation.
One roster, no mixing. Each client workspace keeps its own questions, competitors, markets, monitoring cadence, evidence and team access. You choose who on your team, and at the client, can open which one.
Outercite ships a Model Context Protocol connector. Add it to ChatGPT or Claude once, and your assistant can read your live client data and answer in plain language, with the same figures the Desk shows.
Illustrative questions for fictional clients. The connector answers from your own monitored answers.
The Desk is the agency home inside Outercite: your clients triaged worst first, changes waiting on your approval, what went well, what is going out and which seats need attention, with one click into any client. Its figures are counted from stored answers.
Yes. Coverage is configured around the needs of each client. Your team can choose the supported models and use daily, weekday or weekly checks where they fit the account.
The assistant helps your team investigate where a client is missing, understand which competitors are being recommended, inspect supporting evidence and identify the next useful piece of work.
Agencies run on partner pricing. Scale Partner covers your client roster at one monthly rate with the agency dashboard, white-label reporting and dedicated support, and Platinum Partner scales past it on agreed terms. Rates are agreed with our team.
Run a check on a brand you manage and read what AI says about it today. Then tell us about your roster and how your team delivers.