Partner pricing explained

Agency pricing is deliberately simple: you buy Scale at the partner price, you get one allowance, and your clients are workspaces inside your account.

What you'll learn

• What the partner plan includes
• How coverage is pooled across clients, and what the fair-use cap is for
• How to think about your own retail pricing

What you buy

One plan: Scale, at the partner price, billed to you. It carries the Scale allowance as a single pooled wallet, all seven monitored surfaces, the Intelligence layer, white-label and branded reports, unlimited team members, and dedicated support.

Current prices are on the agencies pricing page, which is generated from the same configuration the product bills from. This article deliberately does not restate a figure, so it cannot go stale.

Clients are workspaces, not seats

There is no per-client licence to buy. You add a workspace per client, up to a fair-use cap on the number of workspaces.

The cap exists to keep one account from becoming a reseller platform, not to meter your growth. If you are approaching it, that is a conversation rather than a wall: talk to us.

Coverage is pooled

Your allowance is one wallet at the agency level, not a per-client ration. That is a real advantage and a real responsibility:

• The advantage. A client in an intense month can use more of the pool, and a quiet client uses less. You are not buying a plan per client and watching half of them go unused.
• The responsibility. A client with an enormous prompt set consumes the pool for everybody. Price your own retainers with the prompt count in mind.

See coverage and credits for how the wallet works and what a check costs.

Your own retail pricing

What you charge your client is entirely yours, and the platform never shows your cost to them. Three things worth building into the number:

1. The prompt set. A client with 150 prompts is materially more expensive to serve than one with 20.
2. The reporting cadence. Monthly reporting is cheap. Weekly reviews with a human in the room are not.
3. The change work. The value in this product is the loop, and running the loop is service work. Price it separately from the monitoring if that is clearer for your client.

If your account predates September 2026

Agency billing was previously arranged per client seat. If your account was set up under that arrangement, check billing to see which model your account is on before you quote anything internally.

Try this in Outercite

Open billing and read your allowance against the total prompt count across your workspaces. That ratio, not your client count, is what tells you whether your pricing works.

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