Data definitions
What each metric counts, what it excludes, and over which window. The page to check before quoting a number.
Every figure in the product carries a window and a basis. This is what each one counts.
What you'll learn
- The definition of every headline metric
- What a check is, and which checks count in a rate
- Which windows apply where
Check
One prompt asked on one surface at one time, and the result of reading the answer. A check has one of four resolutions:
| Resolution | Meaning |
|---|---|
| Two models agree | The judge and the verifier reached the same verdict |
| The models disagree | Not counted as cited |
| Judged by one model | The judge was certain, so no verifier ran |
| No signal | Nothing in the answer could be your business, so no model was called |
Citation
A check where your business was named in the answer as a genuine option, by brand, product, service, URL or phone number. Excluded: generic term collisions, mentions that recommend against you, and disputed checks.
Citation rate
Citations divided by checks that count, over the window shown.
One exclusion matters and it is deliberate: a check where Google drew no AI Overview is not in the denominator. There was no answer to be cited in, so counting it would dilute your rate every time Google chose not to render a panel. Those checks are readable on their own as "no Overview", and they still consume coverage, because the fetch really happened.
Excluded surface
A surface where nothing returned in the window could be bound to a source. It has no rate, and it is reported as an exclusion with its staleness rather than as 0 percent. An exclusion is the absence of a measurement. Zero is a measurement.
Movement
The change in a figure between two halves of a window. A surface with no rate cannot have a movement, and a surface whose previous half was excluded has nothing to have moved from. Both return no movement rather than zero.
Share of voice
Your citations as a proportion of all business naming across your tracked prompts, in the window. It moves when your citations move and when the number of businesses being named moves.
Confidence score
How sure the models are that a citation is real and substantive. Averaged across the two models on an agreement; the judge's own on a single-model check. Not a quality score and not a ranking.
Position, sentiment, descriptors
Present only when the answer contained them. Position exists when the answer ranked things. An empty field means the answer had none, not that the value is zero.
Change tiers
| Tier | Basis |
|---|---|
| Proposed | Not approved yet |
| Attested | A person approved it and says it shipped. Their word |
| Observed live | Our own fetch confirms the page satisfies it |
| Confirmed moved | The answers moved, scored against a control captured at ship time |
| Withdrawn | Dismissed. Nothing measured |
| Drifted | Was live, and the page has stopped satisfying it |
| Not measurable | Something needed to score it is missing, with a named reason |
Confirmed requires at least eight checks since shipping, across at least two surfaces.
Readiness tiers
Invisible, Emerging, Cited, Preferred. Graded on four levels (Access, Structure, Authority, Citations) and capped by observed engine behaviour: never cited across a real sample caps the grade at Emerging, rarely cited caps it at Cited.
Trace: arrivals and bound visits
An arrival is a visit the tag reported as coming from an AI assistant. A bound visit is one joined to a citation the platform counted. Only the second proves an answer sent somebody. A visit with no AI source recorded is ordinary web traffic and is listed as unattributed.
Coverage
A wallet of answers allocated per billing period, in two pools: monitoring and generative. Metered actions are citation checks, grounded checks, retrieval checks, AI Overviews reads, product checks, content briefs and forecast simulations. Weights are published on the rate card.
Windows
| Figure | Window |
|---|---|
| Verbatim evidence in Proof | Rolling 90 days |
| Your current rate in a comparison against the benchmark | Last 7 days |
| Everything else | Stated in the footer under the answer |
Figures never inherit another figure's window. When comparing two numbers, read both footers first.
Industry Pulse benchmark
A single global benchmark across every workspace the platform measures, identical for every customer. It is not your industry, and the movements listed on it are platform-wide rather than yours.
Try this in Outercite
Ask the assistant any question with a number in the answer, then open the share view from ⌘K and check the
definition above against what it says was counted.
Related
Glossary
The same vocabulary, in plain English.
When a number is missing
Exclusions, empties and unmeasurables.
How verification works
Where a check comes from.
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